Pipsopedia.com provides web applications and software services to you subject to the following Terms and Conditions (“T&C”), which may be updated from time to time without notice. You can review the most current version of the T&C any time on this page. By purchasing our software services, you confirm that you have read, understood and agree to the terms and condition described below. If you do not agree with any of these terms, you are prohibited from using or accessing this website and any of our products.

Licensing

All our web applications and software services are licensed under the Proprietary license. Therefore, you may not, and you agree not to or enable others to, resell, redistribute, copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of our web applications and software services or any part thereof.

Warranty

Our web applications and software are guaranteed to run on the webservers or operating systems we recommend you to use. We cannot guarantee they will function with all 3rd party components, plugins or web browsers. We reserve the right to reject support requests for problems that occur after the files have been modified or third party software has been installed.

Customer Support

Customer Support is about helping you to install, configure, and make small modifications to make the website app or software better suited to your needs. It is not about making heavy customizations or creating additional features. Furthermore, we don’t offer free support for API integration, nor do we provide free support for any third-party plugins you might choose to use with your web application or software.

If you need any customizations for functionality not already provided with the web application or software you have to discuss with us and ask for paid support. We reserve the right to reject support requests for customizations we cannot offer.

We will check the support forums usually every workday (Monday through Friday), and sometimes on weekends. But please do not expect to get a reply on Saturday and Sunday. Please keep in mind that due to the time difference instant support may not be possible. We will try to reply to your questions from 2.30 to 12.30 GMT.

Customer Support is provided only on the Support Forum. We do not give any support via e-mail, comments, Twitter, Facebook or any other means. This is the most efficient way to have all the support questions in one place which makes it easier for us to keep track of all your questions.

Software Compatibility

It is our duty to always keep the software and web applications up-to-date and working with the latest stable version of operating systems and web servers. We provide the minimum requirements for our products. If your configuration doesn’t match may have problems with some of the functionalities.

Browser/OS Compatibility

Our web applications have been tested to work on Firefox, Google Chrome, Safari and Internet Explorer 10 and above.

We recommend you to use our desktop software on Windows 10 64 bit operating system. Any version prior to that may have problems with some theme functionality.

Refund Policy

Since we are offering non-tangible irrevocable, digital goods we issue refunds case by case basis only. The refund has to be processed within 10 days of the purchase order. Our sales and support will try to solve your issues and if you are not satisfied then we will refund issue. For more information please read our complete refund policy.

Price Changes

Pipsopedia reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.

Third Party Links

We may link to third party websites from our own website. We have no control over, and are not responsible for, these third party websites or their use of your personal information. We do not endorse, recommend or vouch for the security of such websites. We recommend that you review their terms of service and privacy policies before accessing and using the third party site.

Photos Copyright Info

None of our web application nor software come packaged with any copyrighted photography. The photos used in our web applications and software are GPL licensed and can be used accordingly.

Ownership and Liability

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of pipsopedia.com